Privacy Policy waj33 — Your Data Security

This Privacy Policy is published by waj33 Entertainment Sdn Bhd ("waj33", "we"). It describes our privacy practices in relation to the online platform at waj33.com, including all related services, games and features.

By registering an account or using any part of the waj33 platform, you agree that your personal data will be processed in accordance with this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your data.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards in the handling of personal data. All waj33 staff who handle user data are bound by strict confidentiality obligations.

Waj33 collects your personal data through several channels — directly during registration, during platform use, and automatically through tracking technologies. Below is detailed information on the data we collect:

We only collect data that is genuinely necessary to provide our services. We do not collect sensitive data such as your medical information, religious beliefs or political views.

Every piece of data we collect has a clear and legitimate purpose. waj33 uses your personal data for the following purposes:

• Account Management: Creates, verifies, and maintains your user account on the waj33 platform.
• Transaction Processing: Processes all deposits, withdrawals, and financial activity securely and accurately.
• Identity Verification (KYC): Meets legal requirements to verify user identity in order to prevent fraud and money laundering.
• Platform Security: Detects and prevents unauthorized access, fraud, account misuse, and suspicious activity.
• Customer Support: Processes your enquiries, complaints, and support requests more efficiently.
• Service Improvements: Analyses usage patterns to improve platform functionality and overall user experience.
• Important Communications: Sends account-related notifications, security updates, terms changes, and promotions you have agreed to receive.
• Legal Compliance: Fulfils our obligations under applicable Malaysian law, including PDPA 2010.

Waj33 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are specific situations where we need to share your data with trusted parties:

• Payment Service Providers: Payment partners such as FPX processors, DuitNow, and digital wallets used to process your financial transactions. They are bound by strict confidentiality agreements.
• Game Providers: Licensed game studios that supply casino content and games to the waj33 platform. Only the minimum data required for game functionality is shared.
• Identity Verification Service: Third-party providers that assist with the KYC process to verify user identity and age.
• Technology Infrastructure: Cloud and hosting service providers that store your data in a secure, encrypted environment.
• Regulatory Bodies and Law Enforcement: When required by law or court order, we will disclose data to the relevant authorities.

All third parties we work with are bound by data protection agreements that require them to handle your information to the same high security standards we uphold.

We invest seriously in security infrastructure to ensure your personal data is always protected. The security measures we implement include:

• 256-bit SSL Encryption: All data transmitted between your device and waj33 servers is encrypted using the latest TLS protocols, making it unreadable to unauthorized parties.
• Two-Factor Authentication (2FA): An additional security layer to protect your account from unauthorized access.
• Real-Time Monitoring: An automated fraud detection system that continuously monitors every transaction and login activity 24 hours a day.
• Internal Access Control: Only authorised waj33 staff with a legitimate business need may access user data, subject to regular audits.
• Secure Data Backup: Data is regularly backed up to secure, encrypted locations to ensure service continuity.
• Regular Security Testing: We conduct regular penetration testing and security audits performed by independent security experts.

While we take all reasonable steps to protect your data, no system in the world can be guaranteed 100% secure. If you suspect your account has been accessed without authorization, please contact the waj33 support team immediately.

Waj33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
• Performance Cookies: Collects information on how you use the platform to help us improve our services. This data is anonymized.
• Functional Cookies: Saves your preferences such as language settings and display options to provide a more personalized experience.
• Analytics Cookies: Helps us understand platform traffic and usage patterns using secure internal analytics tools.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the waj33 platform.

Waj33 only retains your personal data for as long as necessary to fulfil the original purpose of collection or to meet our legal obligations:

• Active Account Data: Retained for as long as your account remains active on the waj33 platform.
• Data After Account Closure: Financial transaction records and KYC information are retained for 5 Years after account closure, in line with anti-money laundering legal requirements.
• Security Logs: Retained for 12 months for fraud detection and security incident investigation purposes.
• Support Communication Data: Correspondence records with the support team are retained for 2 years.

When data is no longer needed, it will be deleted or anonymised using our secure deletion procedures.

Under Malaysia's PDPA 2010 and waj33's privacy policy, you have the following rights regarding your personal data:

The waj33 platform is exclusively for individuals aged 18 and above only. We do not knowingly collect or process personal data from minors. If we discover that a minor's data has been collected without our knowledge, we will take immediate action to delete that data and close the associated account.

If you believe your child has registered an account on waj33, please contact us immediately via customer support. We will handle the matter with the utmost priority and confidentiality.

Waj33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Whenever this Privacy Policy is updated, we will:

1. Updating the "Last Updated" date at the top of this page.
2. Sends in-platform notifications to all registered users.
3. For material changes, we will provide more prominent notice, including email notifications.

Your continued use of the waj33 platform following any changes to this Privacy Policy constitutes your acceptance of the latest version. We encourage you to review this page periodically.